Workers at IT firm Kyndryl, who are members of the Financial Services Union (FSU), are to be balloted for industrial action up to and including strike action.
Kyndryl provides IT services to Irish companies and organisations including Bank of Ireland, PTSB and Bord Gáis.
The FSU has accused the company of ignoring existing agreements and of unilaterally changing working conditions, including on call arrangements and overtime processes.
The union has also claimed that Kyndryl has restructured staff roles without discussions or agreement.
“The treatment of staff by the management of Kyndryl has sparked real anger and frustration among staff,” said John O’Connell, General Secretary of the FSU.
“It is incumbent on the company to immediately address the situation and show staff the respect that they deserve.”
“The onus is now on Kyndryl to honour current agreements and to desist from any changes until discussions, real negotiations, and our agreements are honoured,” Mr O’Connell said.
The FSU said the balloting of its members will take place over the coming weeks.
In a statement, Kyndryl said it is in ongoing discussions with the Financial Services Union to resolve the matter.