Phil Codd says he ‘tends to ignore the hype’ around artificial intelligence, but he is confident of big benefits in a number of fields, such as medicine
‘Maybe I’m old fashioned, but I still think there’s that desire to see somebody real and get the reaction that ultimately cannot be created,’ says Phil Codd, Expleo Ireland MD
When McDonald’s announced late last year that it would roll out generative artificial intelligence (AI) capability from 2024 at thousands of “drive-thru” locations in the United States, it became the latest chain to embrace the technology.
Already, rivals there have been experimenting with the use of AI-driven chatbots to handle order taking at drive-thru locations and it marks just another application of a technology that will bring significant societal opportunities, challenges and change.