Thursday, December 26, 2024

Shaping Ireland’s business future: The case for safe and ethical AI

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As Artificial Intelligence (AI) continues to reshape the global business landscape, the conversation is no longer about whether to adopt AI but how to do so safely and effectively

Organisations are continuously facing mounting pressure to balance efficiency gains with trust, compliance, and ethical integrity.

At the heart of this transformation is the challenge of harnessing AI and data responsibly-a balancing act that determines whether these tools become enablers of progress or sources of risk.

Lessons from the Frontline: The ICSE Example

The International Centre for Security Excellence (ICSE) offers a timely example of how AI, when implemented thoughtfully, can deliver tangible benefits without compromising on fairness or trust.

Traditionally, the ICSE relied on manual processes to score exams, a system that demanded significant time from tutors— 21 hours each week per tutor. Beyond being time-intensive, this process was prone to human bias, raising questions about the integrity of results.

Enter AI. By adopting an AI Examination Scoring Solution, ICSE slashed exam processing times by 96%, reducing the weekly workload to under an hour. Tutors, instead of being bogged down by repetitive tasks, could focus on improving course materials and supporting learners who needed additional help.

“With a significant reduction in turnaround times for exam scoring, an increase in the accuracy of results, and a reduction in human biases, the AI Examination Scoring Solution has the potential to influence the broader educational landscape. We’re excited to see where this innovation takes us next,” said Mark Toner, managing director of ICSE.

The Bigger Picture: Safe AI and Data Governance

The ICSE story is just one chapter in a larger narrative about the intersection of AI and data governance. While automation promises efficiency, the risks of poorly implemented AI—data breaches, biased algorithms, and regulatory failures—are all too real. For organisations, the challenge lies in leveraging AI responsibly while meeting ever-tightening compliance standards.

In Ireland, this challenge is particularly acute. As businesses embrace digital transformation, they must also navigate the complex regulatory environment surrounding GDPR and data security. As a key player in the AI and data innovation space, OpenSky Data Systems’ recent collaborations with top legal firms like Arthur Cox, McCann FitzGerald, and William Fry, are raising awareness in building robust governance frameworks that ensure compliance with regulations such as the EU AI Act, without stifling innovation.

A Matter of Trust

At the core of AI and data governance lies a simple but critical principle: trust. Stakeholders—be they employees, customers, or regulators—need assurance that technology is being used responsibly. This means ensuring that data is handled securely, algorithms are unbiased, and systems are transparent in their operation.

Recently, OpenSky hosted a webinar on data governance and compliance with guest speakers from Arthur Cox and McCann FitzGerald – highlighting how businesses can align their AI and data practices with regulatory requirements. From addressing GDPR challenges to developing frameworks for ethical AI, the event underscored a growing demand for expertise in navigating the complexities of modern data use.

Ireland at a Crossroads

As AI adoption accelerates, Ireland has the opportunity to lead by example. Organisations like OpenSky are showing how businesses can combine cutting-edge innovation with robust compliance to achieve sustainable success. The recent ICSE project demonstrates that even smaller organisations can benefit from AI, provided it’s implemented with a focus on safety, transparency, and accountability.

A Blueprint for the Future

The future of business in Ireland will be shaped by those who can balance innovation with responsibility. Organisations like OpenSky are leading the charge, demonstrating how AI and data governance can coexist to drive meaningful results.

Whether it’s saving time, improving accuracy, or building trust, the message is clear: safe, scalable, and ethical AI is not just the best path forward—it’s the only one.

Based in Naas in Co Kildare, OpenSky has a rich heritage as an Irish digital transformation specialist; providing AI powered IT solutions and consultancy services to both public sector and private organisations. OpenSky employs more than 110 people, and this year the company celebrates its 20th anniversary, positioning them as one of Ireland’s most established IT services businesses.

Join the Conversation

For organisations exploring the possibilities of AI, the question is no longer “if” but “how.” On Thursday, November 28th, OpenSky will host a webinar, “How to Guarantee Safe and Trustworthy AI,” offering practical insights into implementing AI responsibly while maximising its benefits. Register here.

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